Published by V Viswajith on 29th October 2007
We would like to inform you that our server SupremeCenter44 is scheduled to undergo maintenance on Wednesday, October 31. The action will be performed between 12.00 to 20.00 GMT (08:00 to 16:00 EST) and is expected to cause about 2-hour downtime to all services. The goal of the maintenance is to optimize the server performance and improve its data storing capabilities.
We apologize for the inconvenience that the maintenance will cause to you or your business!
Published by V Viswajith on 26th October 2007
We’d like to inform you about an upcoming server maintenance on one of our UK data center servers – supcenter10.co.uk. The procedure will be executed on October 27th, at 02.00 AM GMT ( 09.00 PM EST, October 26th), and is scheduled to take up to 4 hours.
The maintenance will be related to a rack adjustment, which will allow for the addition of new servers to our UK server network. Consequently, the procedure will cause a 2-hour downtime to all services that you run on the server in question.
Please accept our apologies for any inconvenience caused in advance.
Published by V Viswajith on 19th October 2007
Our Technical Department would like to bring to your attention that several servers are scheduled to undergo maintenances during the next week. The reason that provoked the need of the maintenances is the replacement of obsolete hardware.
All maintenances will be performed between 10.00 to 14.00 AM GMT (05.00 to 09.00 AM EST) on October 22, 23 and 24, as follows:
On Monday, October 22 – SupremeCenter servers 10, 13 and 14 with downtime as follows:
- about 1 hour for SupremeCenter10
- about 4 hours for SupremeCenter13 and SupremeCenter14, including 60 minutes downtime of the websites and MySQL servers, and about 4 hours downtime of the Control Panel, FTP and mailing services.
On Tuesday, October 23 –
SupremeCenter servers 15, 16 and 17 with downtime as follows:
- about 2 hours for SupremeCenter15
- about 4 hours for SupremeCenter16 and SupremeCenter17, including 60 minutes downtime of the websites and MySQL servers, and about 4 hours downtime of the Control Panel, FTP and mailing services.
On Wednesday, October 24 – SupremeCenter servers 18 and 19 with downtime as follows:
- about 1 hour for SupremeCenter18
- about 4 hours for SupremeCenter19, including 30 minutes downtime of the websites and MySQL servers, and about 4 hours downtime of the Control Panel, FTP and mailing services.
The activities that will be performed will not affect the data that is stored on the servers.
Published by V Viswajith on 18th October 2007
An emergency maintenance was performed by our data center AlphaRed. Their Technical Department informed us that a whole rack, with all its servers, must be moved urgently to a new data center. The maintenance started at 06.00 AM GMT (01.00 AM EST) and was supposed to take no more than 10 hours. The downtime that each one of the following servers has experienced was 4 hours.
SupremeCenter41
SupremeCenter44
SupremeCenter45
Please, accept our sincere apologies regarding this matter!
P.S. We understand the inconvenience that the entire action has caused to you, and it is obvious that we will have to remove some failings that are common for our and AlphaRed’s business models, especially in the “emergency” part.
Published by V Viswajith on 8th October 2007
