Viswajith V – My Blog

To further facilitate our customers in the management of their web hosting accounts we run regular updates to the customers’ Web Hosting Control Panel. The newest update we’ve made concerns the Domain Manager, and in particular – the display field of the domains’ status. This section will now contain up-to-date information about the current status of each domain name, as well as extended administration options.

Four new domain statuses have been added and will be displayed accordingly when a particular domain name has reached the respective status. The statuses will be notified with type icons, opening tooltips with detailed explanation about each of them. From the Expiration/Renewal column of the Domain Manager our customers will be also able to open other tooltips providing options for according domain action.

Domain statuses overview:

Redemption period – a period of up to 30 days after a domain name’s expiration. During this period the domain name owner can retrieve the domain name from deletion and renew it against a small redemption fee. Automatic renewal option will be displayed in the Domain Manager in such cases. The redemption fee will be added to the renewal price of the domain name. The customer needs to open a tooltip from the Expiration/Renewal column of the domain name in RGP (Redemption Grace Period). There he/or she will be given the option to retrieve the domain name and renew it.

Extended redemption period – a grace period of another 7 – 30 days when the domain name can be retrieved from deletion and renewed. The renewal however cannot be automatic in this period and the domain name owner needs to contact our supports team with renewal request. ‘Open support ticket’ option will be displayed in the domain tooltip opened from the Expiration/Renewal column of the Domain Manager.

Pending delete period – this is rather informative than requiring any action, since during this period the domain name can be neither retrieved, nor renewed. It only shows that the domain has been blocked by its Registry and will be returned in 3 – 5 days back into the public pool of domain names.

Released from registry – this status shows that the domain name is now publicly available for registration. An option will be provided in the respective Expiration/Renewal Domain Manager field with registration of the domain name preserving its old WHOIS information. The previous domain name owner can take advantage of this opportunity and newly register the domain name. If the domain name has been already taken, an option with new domain name registration will be offered.

We hope that this update will be useful for our clients and will help them to better and easier manage their domain names.

Dear present and prospective customers! The Software Developers Department of our web hosting company is happy to announce that a new File Manager version has been developed and launched online! This advanced software tool was created by our professionals to suit our clients’ highest demands in terms of facilitation, easy administration, better navigation and advanced functionality, all bundled within an exceptionally user-friendly interface!

The following features and functions are comprised:

Create New File/Folder – In this field you can create new empty files and folders. You can choose either option by selecting the corresponding radio button.

Disk Usage – This field provides for you up-to-date graphic and numerical information of how much disk space you have utilized and how much remains free.

Quick Links Path – In the previous File Manager version, the history path name, displayed above the panel with your listed files, was static. Here, it is replaced by a dynamic ‘quick links’ path name, providing for you easy access to each sub-level of your current directory. The ‘Quick Links Path’ field actually displays the name of the current directory, you have selected by browsing through the folders in the File Listing Panel, in the form of dynamic history path name links.

Quick Host Shortcuts – This dropdown enables you to directly select a host from a list containing all your hosted domains and sub domains.

File Listing Panel:

• Check boxes – Using the check boxes in the first column of the File Manager’s File Listing Panel, you can select multiple files/folders in order to perform certain actions (Copy, Delete, etc.).
• Type Icons – By means of type icons, this column gives you easy orientation and quick information about the type (folder/file – text, image, archive etc.) of the documents related to the icons.
• File/Folder names – Our new File Manager introduces a new approach to the management of your files and folders in the form of intelligent tooltips, providing you with an easy access to all actions that can be performed per selected file/folder.
• File tooltip – is activated upon left-click of the mouse on the name of the file. It opens an Info panel containing details about the file’s name, type and size, and two dropdowns. The Permissions dropdown allows you to reset the permissions for the selected file. The Actions dropdown lists all actions (Edit, Copy, Delete, Open in web, View image, Open in WYSIWYG Editor, etc.) that can be performed per selected file.
• Folder Tooltip – is activated upon left-click of the mouse on the type icon of the folder and opens an Info panel containing details about the name of the folder, and two dropdowns. The Permissions dropdown allows you to reset the permissions for the selected folder. The Actions dropdown lists all actions (edit, copy, delete, download folder as Zip archive, etc.) that can be performed per selected folder. *Note that, if you click on the name of the folder, instead of the folder type icon, the folder file content will be listed.
• Actions icons – next to the file/folder names are displayed all action icons available per file/folder – for quick selection of a desired action to be performed for the corresponding file/folder. Each button opens a smart tooltip, showing details about the action that is going to be performed.
• File Size – presents information of the size of each file.
• Permissions – presents information of the current permissions set for each file/folder.
• Last Accessed/Last Changed dropdown menu – allows you to switch between both options – ‘Last Accessed’ and ‘Last Changed’, upon your desire or need to view the corresponding class of information displayed in the last column of the File Manager’s File Listing Panel.

Actions Toolbar – The actions toolbar contains a convenient set of tools for multiple files/folders editing. You can select a number of files/folders and press any of the buttons available – Move, Copy, Delete, Change Permissions, to perform the according action for the selected files. If you use the option ‘Select All’ files/folders, the changes you make will be applicable to all files/folders in the current directory. With the newly added ‘Reload’ button you can reload the File Manager’s File Listing Panel without needing to refresh the whole web page.

File Upload Field – With the new File Manager you can upload an unlimited number of files, without exceeding however a total size of 20 MB at once. For your convenience, the file upload boxes have been organized to appear in a cohesive order – right after you have filled in an upload box, a new one will show up. The new file upload functionality also supports an option to upload .ZIP, .RAR, .TAR.GZ and .GZ archives with automatic unpack of the files/folders in the current directory. In order to upload archived files/folders, you have to browse and select a desired archive, then check the box that will appear – ‘Unpack archive after upload’.

Key basis for the development of this File Manager version was the need to provide for our customers better navigation, time-saving and visualization tools. We sincerely hope that your file management work will be much easier now and pleasurable to do. We will ardently continue to put efforts in the improvement and development of an advanced web hosting environment and a handy administration system for our clients’ Web Hosting Control Panel.

To the attention of all our present and prospective clients! We are happy to inform you that an important implementation is soon to come – bright new File Manager will be integrated in our system! The innovative and thoroughly updated version will have many new facilitative functions, some of them probably expected, and some of them complete surprise.

The new File Manager was developed by our professionals to suit the utmost requirements for ease, convenience and user-friendly interface. Key basis for its creation was the need for better navigation, facilitation, time-saving and visualization tools. Enormous emphasize was laid on some significantly important aspects regarding its upload functionality and editing system tools. Basically for the first time you will have an opportunity to upload ZIP/RAR files with Auto-Unzip in the pre-selected folder, and to visually keep track of the uploading process by means of displayed status bars. Also unprecedented is the function, to be included in the advantageous tooltip interconnections menu, to edit your files with a WYSIWYG (What You See Is What You Get) editor and to view them directly on the web.

The new version of the File Manager is scheduled to be officially released within a month. Let’s go now through a short review of the complete pack of functions that are to be expected, in case you would like to feedback us in advance:

• All parts of the history path name will be links (e.g. www/mydomain.com/myfolder/) – providing fast access to each level of the directory path of your files;
• A new Fast Access section will be placed on the right – by means of a drop-down menu will be ensured fast navigation through all folders of your current vhost (virtual host), and also fast access to all your main domains and subdomains;
• All file names will be links, opening smart tooltips displaying the full range of actions that can be performed. The smart tooltip will automatically recognize whether the file is editable or not, and will accordingly display the Editing option with WYSIWYG editor or in plain text. The option to view your file directly on the web will be included, as well;
• The file info field will be better organized and will display the ‘name’, ‘size’, ‘permissions’ and ‘modified’ records again, together with Edit/Move/Delete buttons added at the right end of the field;
• The upload file boxes will have new intelligent structure, as well. The permitted size of the files will remain the same, but new option will be provided for ZIP/RAR folders upload, with automatic unzip. After the uploading has started, visual graphic display of the uploading process will be provided for you to keep you informed of the stages;
• The multi-selection buttons will be at your disposal again;
• ‘Disk Usage’ field will graphically display up-to-date information of how much disk space you have utilized, and how much remains unused.

With the implementation of the new File Manager, we aim at setting new high criteria for intelligent interconnections and user-friendly interface. As you are already aware, this has always been our purpose, and we shall continue to work in this direction in the future, as well.

For us, 2007 was an intensive year, fulfilled with new entries, brilliant ideas and fruitful collaboration between you and us. Throughout these 12 months of hard work we were completely devoted in our efforts to keep higher and competitive the level of our web hosting system, and to provide better and more interesting opportunities for you – our clients. Eyeing back on the year, we are happy to acknowledge that all our efforts had been worth making, in terms of numerous innovations implemented, as well as upgrades performed. Big part of those were inspired by the valuable feedback you were sending us, together with your highly appreciated recommendations. Let’s preserve this rate of supportive work and collaboration also throughout the new year and cast an eye back now at some of our most important 2007 events.

Most radically reformed was the Domain Manager. It now provides opportunity for full control of your hosted domains through centralized management of all features (multi-year registration and renewal, transfer, hosting, DNS, parking, Lock/Unlock, WHOIS, ID Protection, EPP).

The recently updated Custom DNS Records section also supports now extended functionality. You are able to set CNAME, AAAA and TXT records, as well as additional NS, MX and A records.

Substantially renewed is the Upgrade section of the WHCP (Web Hosting Control Panel). The Add Services range of features has been enhanced. The interface of the Upgrade Plan and Renew Plan functionality fields is now much friendlier.

A new section was introduced – Set up New Account, enabling you, upon need, to immediately purchase a new web hosting account.

Special attention was paid to our Elefante (Free Scripts) Installer. It was upgraded to a new version, containing better features and more user-friendly interface.

An Administration Tools section was differentiated, with its latest implementation – the .htaccess generator, supplying you with an advanced tool for generating .htaccess files.

Two new languages – Dutch and Romanian – were introduced to the language family of the WHCP. A new link – Visit Store, was added, as well, providing a direct connection to our dynamic up-to-date service offerings.

The Round Cube webmail software was added to the Web Mail tools currently in use for web-based e-mail management.

Great number of TLD extensions (top-level domain names) was added to the list of domains available for registration/transfer in your WHCP, together with WHOIS / ID Protect Service activated and multiple domain registrations/renewals for multiple years.

Throughout the past year our network administrators invested a great amount of efforts in improving the performance of our servers – the “backbone” of our web hosting system. Together with the adding of new servers, a few hardware and software (php 5 and MySQLv5 library) upgrades were carried out.

Special attention was focused on the rejuvenation of our billing system, aimed at substantial tightening of its efficiency regarding the payment verifications and order processings. The switching to multi-currency billing and the PayPal Pro payments solution now guarantee you increased stability and higher level of security in the processing of your incoming payments through our Web Store or through your Web Hosting Control Panel.

For us, 2007 had been a fruitful year, fulfilled with benefits. And bringing to mind the rich array of projects and ideas already scheduled to be performed, we dare say that, even from this early time-point of view, 2008 already outlines as an incredibly interesting year, packed with events. Let us slightly “uplift the curtains” for those of you who most impatiently await:

UPCOMING:

• New Improved Web Hosting Platform – we have firmly headed upon the track of a Cluster System – to be entirely implemented by the end of the year. The stable architecture and design of the new Cluster System will enable us to successfully step on the next level – Load-Balancing System, hopefully shortly afterwards.
• Intelligent Website Builder – a new WYSIWUG software is being developed by our professionals. It will suit your utmost requirements of an intelligent and intuitive tool for creating websites.
• Recurring Billing – the new facilitative option will be implemented soon in your Web Hosting Control Panel, to enable automatic renewals of your active account services – time-savingly and effortlessly for you.
• Essential update of the Email Manager is to be performed – the new Email Manager will be supplied with cleverer interconnections, auto webmail logins, visual display of all settings of an email account, intelligent tooltips and much friendlier interface.
• Essential update of the File Manager – a bright new File Manager will be integrated in our system. The new File Manager is developed by our professionals to suit the utmost requirements for ease, convenience and user-friendly interface. Key basis for its creation was the need for better navigation, facilitation, time-saving and visualization tools. Enormous accent was put on some significantly important aspects regarding its upload functionality and editing system tools.
• Completely new version of the Web Hosting Control Panel – you will have at your disposal several interfaces to choose from (graphic, text and mixed). Full customizability will be enabled, together with improved interconnections, smart tooltips and much user-friendlier functional approach.